Understanding "Paused due to no data to optimize" status bar message

NXPowerLite for File Servers operates in cycles. It scans the configured folders and builds a list of supported files that can be optimized and then processes the list one by one. Once it has finished all the files on the candidate list it will start the entire process again.

If after scanning the configured folders it finds no data to optimize it will pause for a period of 24 hours, before retrying again. At this point the dashboard status bar will show the message "Paused - no data to optimize".



Note: The period of time it pauses can be configured by using the Pause if there are no new files for: setting.

Resetting Rescan Pause

To remove and reset the pause period to allow NXPowerLite for File Servers to continue compressing files, simply stop the current run and remove a configured folder. You can then re-add the folder if you wish it to be considered for compression.

Troubleshooting Rescan Pause

There are some factors to consider when configuring the settings of NXPowerLite for File Server which increase the likelihood of the software entering the rescan paused state.

1. Incorrect service permissions

The NXPowerLite windows service does not have access permission to some or all of the configured folders.


Ensure the 'NXPowerLite File Server' Windows service is configured with a user account that has full permission (Read, write, update & delete) to each of the configured folders/drives. Learn more in this support article.

2. Active Files to include profile is configured to Limit files by date.

If the files to include profile is configured to limit files by date then the software can more quickly enter the Rescan paused state.  This is because it is probably skipping lots of files in the configured folder(s).


If you have a configured Files to include profile like below consider using the default All files profile.


Name the profile e.g. All files

Edit each configured folder and apply the newly created 'All files' file types profile.

See Files To Include for a more detailed explanation of settings. 

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