When Slidewise opens it needs access to the local copy of your cloud file in order to analyse the content. You will receive a File not found error if it cannot find this local copy.
It is likely that your file isn't fully synced with OneDrive (or another cloud provider). This can happen if the syncing hasn't been completed (the file is large and syncing takes time or there are many other files ahead of your file in the sync queue) or if the sync app is not working correctly.
⚠️ If this issue persists after following the advice in the article, get in touch and will investigate.
Check the file is available on your device
Find the local file and check that its status is either Locally available (green tick icon) or Always available on this device (solid green circle with the white check mark).
If the file's status indicates that syncing is still in progress, then you should wait until the syncing completes before opening again with Slidewise. If the syncing process does not complete or your file's status remains as an unsynced cloud file, it is likely you have an issue with your file-syncing app.
Ensure OneDrive sync is working
- Navigate to the notifications area in Windows
- Select The OneDrive icon
- Ensure the sync status is OK and the queue is empty.
- Resolve any errors (e.g. sign in again or restart app if necessary)
File not found error introduced in v1.9