Troubleshooting
This Troubleshooting section is your resource for diagnosing and resolving common technical issues with the Slidewise add-in. Find solutions for licensing errors, installation difficulties, unexpected application behavior (like the interface disappearing from the PowerPoint ribbon), and specific technical errors, including "Unsupported cloud location" messages, font discrepancies, and issues during master consolidation.
- Why does Slidewise show fonts that I cannot see in PowerPoint?
- Resolve "Unsupported cloud location" errors
- File not found error
- "Key is not valid" warning
- Known issues
- Fix Slidewise vanishing from the PowerPoint Ribbon
- How to temporarily disable or remove Slidewise from PowerPoint
- Resolve Illegal Value error when using consolidate masters
- "This application requires PowerPoint 2016 or later." version error when installing Slidewise
- Resolution: This installation package is not supported by this processor type.