Slidewise works with any files in folders that are synced to your local computer with OneDrive. If you experience the Unsupported File Location error then the file is in a folder that is not synced by OneDrive. If the file is in a folder synced with OneDrive then please report the problem to us as detailed in the section Reporting issues with Synced Files below.
What are synced folders or files?
Syncing folders makes it really easy to work with online files. Files are not downloaded until you need them so they don't take up any space on your computer. When you Sync a folder from an online Site, Teams Channel, or OneDrive folder it appears in the sidebar when you open File Explorer. Each file within the folder (or sub-folder) can be accessed and opened with a normal double-click.
How to check and sync the folder where your file is stored
You may think that because your file is showing in OneDrive it must be in a synced folder, but that is not necessarily the case. Slidewise needs the file to be in a synced folder before
Follow these steps to check whether your file is in a synced folder and sync it if necessary.
1. Navigate to your file in the OneDrive area on your computer
2. Right-click the file and choose View Online (this will open your file in a browser)
3. In the top left of the screen next to the file name click the drop-down arrow to see where the file is stored
4. Now open the folder online by selecting it from the resulting screen
5. If the folder is not synced with OneDrive then there will be a Sync button which you can click to sync all the files in that folder with your OneDrive on the computer.
6. Now close the file online and open the file from your computer. Slidewise should be able to analyze it now.
Note: If Slidewise can still not analyze the file after you have synced the parent folder please report the issue to us as advised below.
Microsoft Teams
When opening PowerPoint files from within Teams channels, ensure that the Teams channel is synced so that Slidewise works with all the files in that channel.
Just click the Files tab in the channel and hit the Sync button as shown in the video below.