If you are experiencing issues with NXPowerLite Desktop (mac) then re-installing NXPowerLite may help fix the issues.
Step 1: Uninstall NXPowerLite
Uninstalling NXPowerLite Desktop requires an uninstall script that is located in the "NXPowerLite Desktop" folder in your Applications directory.
Please follow the relevant instructions for whether you have the uninstall script available or not.
- Open your 'Applications' directory in Finder
- Open the 'NXPowerLite Desktop' folder
- Double-click on uninstall.command
- Enter your password when prompted
- Quit Terminal window
If you have already removed NXPowerLite Application and no longer have the Uninstall.command then you can
- Download the script: Uninstall script
- Try to open the file by double-clicking, and you will see a message saying the file cannot be opened and is blocked.
- Unblock script in macOS: Go to Preferences > Privacy & Security, scroll down until you see the security alert. Select Open Anyway
-
In Terminal type:
cd Downloads/(There should now be "Downloads" before the '%' prompt in Terminal to signify that you are in the Downloads folder.)
-
Now, to change the default permissions of the downloaded file so we can run it, type:
chmod +x Uninstall.command.sh -
Now we can run the script by entering the following command (enter your password if necessary):
sudo ./Uninstall.command.sh
Note: Sometimes, the re-installation process does not clear the underlying issue. In those cases, to fully clean all references to NXPowerLite Desktop, it is necessary to follow the steps in the support article Manually remove NXPowerLite Desktop (mac).
Step 2: Relaunch Finder
- Open the Apple menu in the top left of your screen
- Click on 'Force Quit'
- Select 'Finder' in the list
- Click 'Relaunch'
Step 3: Download and install NXPowerLite
- Download the DMG installer
- Open DMG and install the package file.
- Enter password when requested
- Allow the installation to complete
- Restart Finder as above