You've probably landed here because WeCompress was unable to compress your file. There are many reasons why a file cannot be compressed and we've detailed them in the table below:
|
Error message |
Explanation |
|---|---|
| File is already compressed | WeCompress has already optimized this file. Reducing further could adversely affect the quality of the file. |
| File is encrypted or password protected | WeCompress does not process these types of files. Please remove password protection or encryption from file before using WeCompress. |
| File is digitally signed | The file has a digital signature which WeCompress would render invalid and therefore cannot process. Remove the digital signature before processing and re-add afterwards. |
| File feature unsupported | This applies to fast-saved documents created in early version of Microsoft Office. Save the file in a version of Office 2003 or greater and then optimize. |
| Unsupported file format | The file has an extension that does not match the documented format of the file. A common example of this is a .RTF file saved with .DOC file extension. |
| File version is too new | Files created by Office 2016 (version 16) or PDF version higher than v1.7 ext. 8 will not be processed. |
| File version is too old | Files created by versions of Office 97 or PDF with versions less than v1.4 will not be processed. |
| Unsupported PDF file | WeCompress cannot process this PDF file. It is likely that the file is either a PDF portfolio file or is of a subset of PDF that is not yet supported. |
If you are still unsure as to why it cannot be compressed then please contact us.