All of the media in a PowerPoint presentation is referenced from the underlying XML files that make up a PowerPoint file. Slidewise understands a lot of this XML structure to know what things are and where they should be.
However, PowerPoint is a complicated format, so sometimes there will be content that Slidewise doesn’t recognise or is referenced in an unexpected part of the XML. This is NOT a problem with your presentation - it is simply a gap in Slidewise's understanding.
We’re very happy to investigate to see if we can extend the Slidewise index so that it correctly recognises this content in future.
If you can share the file with us, please use the form below to send it directly to us. Alternatively, if you'd like to speak to us first - please get in touch through our support form.
Once your file is submitted we will treat it in the strictest of confidence. We will be automatically notified that you have uploaded a file and get back to you as soon as we can.