When credit for NXPowerLite for File Servers is issued, you should receive an email containing login details for your Neuxpower online account. This account enables you to view and manage your organization, create or manage users, and view your usage. It also contains the License Server ID that you will need to register the software.
After installation, NXPowerLite for File Servers needs to be registered before it can be used to reclaim space on your server. Prior to this, it will run in evaluation mode. Please follow the steps below in order to locate your License Server ID and register the software:
1. Find your License Server ID
a) Log into the Neuxpower License Portal using the credentials received after purchase.
The first time you log in, you will be prompted to change your initial password.
b) In the Quick Links section of the Home Page, select List Organizations.
c) Click on the name of your organization (an orange hyperlink) to open the Edit Organization page.
d) Note the 12-character Cloud Licensing Service instance (we call it a License Server ID). You need this ID for the next step.
a) If you haven't already done so, download and install NXPowerLite for File Servers from the link provided in the email.
b) Double-click the desktop shortcut to launch the NXPowerLite Server Dashboard.
c) From the Help menu, select Register...
d) Enter your organization name (as you originally supplied and confirmed on the email).
e) Enter the License Server ID obtained in step 1.
f) Click OK. NXPowerLite will contact the Neuxpower License Portal to validate the License Server ID and you will be returned to the main NXPowerLite Server Dashboard window. Once you have configured NXPowerLite for File Servers and clicked Start, it will begin reclaiming storage as long as there is credit remaining.
If you run into issues registering the software, first review Troubleshooting problems with registering NXPowerLite for File Servers. If the issue persists please contact us with details of the error message and we will get you up and running.