There are a number of times when you may need to retrieve your License Server ID. For example:
For security reasons, Neuxpower will never send your License Server ID via email, and we encourage you to follow this measure. To retrieve the details, you will need to access your Neuxpower Online Account and follow these steps:
1. Finding your License Server ID
a) Log in to the Neuxpower License Portal using the credentials received after purchase.
The first time you log in, you will be prompted to change your initial password.
b) In the Quick Links section of the Home Page, click on Manage Organizations.
c) Click on the name of your organization (an orange hyperlink).
d) Note the 12-character Cloud Licensing Service instance (we call it a License Server ID).